Do I Need An Account?

No! You don't need to have an account to access downloads from this site. But there are added benefits of having one! You do not need to create an account to access the resources on this website. However if you create an account your downloads will be instantly updated whenever a change is made to a document. It is much easier to manage…
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Can I Download My Products in My Account?

Yes! You can Download Your Products on your Dashboard if you have created an account.  If you have created an account you can access your products via your dashboard. You need to Log in using the links on the homepage enter your username and email. Once you have logged in you will see a LOG In page with green text links. Select Downloads…
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When will I get my product links email?

All links are emailed automatically and will vary in the amount of time it takes to be sent to you. If you cannot see an email from us it can be due to the following: You didn't give it enough time for payment to be processed - This can take time and is beyond our control. To check if there is a payment issue…
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Do I need to purchase additional expensive software to use these products?

No. Our products use the FREE version of Adobe Reader DC. You do not need to buy any expensive programs to use our products. But you MUST have an up to date version of the correct ADOBE product on your computer or laptop. Adobe make lots of different programs and you may have some of them loaded onto your device. If your default…
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Why am I getting an error message?

Error messages happen when your file has become corrupted. Occasionally you may get an error message  similar to : " This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document."  This happens when the file has…
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My product downloaded as a PDF not a word document.

All our products are Editable PDF. We do not sell word documents. To protect the copyright of our products all our resources are secured PDF. You will not be able to extract, copy, cut, paste or change text in our products. Our editable products are also secured PDF files but they have been created with 'form fillable fields' which allows you to edit certain…
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Why isn’t the editing function isn’t working properly?

You need to download Adobe Reader DC onto your computer/laptop & open the product using this program To add & save your class list into editable products you need to have the latest version of Adobe Reader DC downloaded onto your computer or laptop. If you don't use this software to edit the product it will not work correctly! If you have opened…
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How do I download my products?

All products are digital downloads. They are not physically mailed to your home.  There are 2 ways you can download them. 'On- Screen' Product Download After your payment has been processed you will be shown a 'Order Received' page. It shows your order number, date, total spent and customer details. Your 'Order Details' are also shown, including the products you have purchased. If…
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